Industry

Insurance

From underwriting to claims, connect every part of your insurance business.

Software that understands your industry. A partner that understands your ambition.

Non-life products

Non-life products

Connected software for general insurance. Manage policies, underwriting, claims, and reinsurance in one place.

Explore products
Life products

Life products

Put policyholders at the centre of life insurance, with connected administration and accessible digital channels.

Explore products
Health and pensions

Health and pensions

Simplify the everyday work of health cover and pension administration with software designed around your operations.

Explore products
AI Automation
For every industry

AI Automation

AI assistants and automation that answer routine customer requests, spot customers at risk of leaving, and remove repetitive back-office work. Your staff keep the decisions.

Explore AI Automation
At a glance

One platform. Every part of the insurance journey.

5Insurance products
13Connected modules
64Capabilities
3Deployment options
1

Onboard

Customer and lead management

2

Quote & underwrite

Quotations to policies

3

Pay

Mobile Money, VISA, Mastercard

4

Claim

From first notification to approval

5

Reinsure

Treaty, facultative, co-insurance

6

Report

IFRS 17 and management reports

Coverage

Who each product serves

ProductNon-lifeLifeHealth and pensions
ShrinQ Insurance Suite
Micro-Insurance (USSD & Chatbot)
Business Process Management
Billing as a Service
Bancassurance as a Service
Capabilities per module

Inside the Insurance Suite

Customer app
4
Agent / broker app
5
Customer relationship management
6
Underwriting
7
Reinsurance
5
Claims
6
Finance
12
Business intelligence
7
Document management
1
ChannelsCustomer appAgent / broker appUSSDChatbot
PaymentsMobile MoneyVISAMastercard
Products

Our insurance products

Non-life

ShrinQ Insurance Suite

An omni-channel insurance application covering every part of a non-life insurance business.

ShrinQ Insurance Suite

Customer app

  • Quote and buy policy
  • Instant payment via Mobile Money, VISA and Mastercard
  • Initiate a claim
  • View policy and claim documents for existing business

Agent / broker app

  • Quote and buy policy on behalf of a customer
  • Initiate instant payment via Mobile Money, VISA and Mastercard
  • Initiate a claim on behalf of a customer
  • Share policy documents with customers via SMS or email
  • View commissions and check commission status

Customer relationship management

  • Customer creation
  • Lead management
  • Automated notices to customers (birthdays, renewals, holidays)
  • Activity management
  • ID verification
  • Customer complaint management

Underwriting

  • Generate quotations and convert them to policies
  • Underwrite all classes of business (direct, facultative, co-insurance)
  • Underwrite fleet business through bulk upload
  • Instant payment (Mobile Money, VISA or Mastercard)
  • Vehicle database for easy motor underwriting
  • Integration with MID for real-time motor sticker issuance
  • Integration with MAID for real-time marine certificates

Reinsurance

  • Treaty setup
  • Facultative placement
  • Co-insurance placement
  • Commission management
  • Treaty accounting

Claims

  • First notification of loss (FNOL)
  • Claim registration
  • Claim processing
  • Salvage
  • Recoveries
  • Claim approval workflow

Finance

  • Bank lodgement
  • Stock management
  • Requisition
  • Procurement
  • Bank reconciliation
  • Receivables
  • Payables
  • Assets
  • Commission management
  • Journals
  • Account closures
  • Trial balance (IFRS 17)

Business intelligence

  • IFRS 17 reports
  • Management reports
  • Treaty bordereaux
  • Production report
  • Commission report
  • Agent reports
  • Any report requested

Document management

  • Policy, claim and customer documents in one secure place
Non-life & life

Micro-Insurance (USSD & Chatbot)

Reach more customers through USSD and chatbot channels, with automation from cover to claim.

Micro-Insurance (USSD & Chatbot)

Capabilities

  • Automated underwriting
  • Automated claims
  • Automated commission payment
All insurance companies

Business Process Management

Create customised business workflows across all units, processes and departments.

Business Process Management

Capabilities

  • Customised workflows across every unit, business, process and department
All insurance companies

Billing as a Service

Collect premiums reliably with automated debits and flexible payment channels.

Billing as a Service

Capabilities

  • Auto-debit management
  • Reversals
  • Mobile Money and Mastercard
Non-life & life

Bancassurance as a Service

Sell insurance through banking partners, from referral to first payment.

Bancassurance as a Service

Capabilities

  • Initiate referrals for all products
  • Generate quotations
  • Underwrite policies
  • Initiate first payment (Mobile Money, VISA, Mastercard)
Deployment optionsCloudOn-premiseHybrid

Your ambition. Our expertise.

Let’s build what’s next for your business.

Start a conversation